Terms of service
● Welcome to Easy Hause
These Terms of Service govern your use of the Easy Hause website and your purchase of products from us.
By using our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
● About Easy Hause
Easy Hause is an online retail store offering household and lifestyle products to customers in South Africa.
Legal Business Name: [INSERT LEGAL BUSINESS NAME]
Registration Number: [INSERT REGISTRATION NUMBER IF APPLICABLE]
Email: [INSERT CUSTOMER SERVICE EMAIL]
Telephone: [INSERT CONTACT NUMBER]
Physical Address: [INSERT PHYSICAL ADDRESS]
● Using Our Website
You agree to use the Easy Hause website lawfully and responsibly.
You must not use the website:
- For unlawful or fraudulent purposes
- To interfere with the operation or security of the website
- To attempt to gain unauthorised access to systems or accounts
- To transmit malicious software or harmful code
- To infringe the rights of Easy Hause or any third party
● Products & Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices displayed on our website are accurate and up to date.
However, product colours may appear differently depending on your device or screen, and minor differences in appearance, packaging or specifications may occur.
● Prices
All prices displayed on the website are shown in South African Rand (ZAR) unless otherwise stated.
Prices and promotions may change from time to time. Any applicable delivery charges or other costs will be displayed during the purchasing process where applicable.
● Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order is subject to product availability, successful payment and our ability to fulfil the order.
We reserve the right to cancel an order where there is a genuine error in pricing, product information, availability, payment or where circumstances outside our reasonable control prevent fulfilment.
● Payment
Payment must be successfully completed using one of the payment methods made available during checkout.
Payments may be processed by third-party payment providers. Easy Hause does not guarantee the availability or uninterrupted operation of any particular payment method.
● Shipping & Delivery
Orders are generally delivered within approximately 8–11 business days, unless otherwise stated on the website or communicated to you.
Delivery times are estimates and may be affected by courier delays, public holidays, severe weather, incorrect delivery information, operational disruptions or other circumstances outside our reasonable control.
Please ensure that the delivery information provided during checkout is accurate and complete.
● Returns & Refunds
Returns, refunds, exchanges and defective products are handled in accordance with our Returns & Refunds Policy and applicable South African consumer law, including the Consumer Protection Act 68 of 2008.
● Intellectual Property
Unless otherwise stated, the Easy Hause name, branding, logos, product descriptions, graphics, photographs, website design and other content on this website are owned by or licensed to Easy Hause.
You may not reproduce, copy, distribute, modify or commercially exploit our website content without our prior written permission, except where permitted by applicable law.
● Customer Reviews & Content
If you submit a review, photograph, testimonial or other content to Easy Hause, you confirm that you have the necessary rights to submit that content.
You agree not to submit content that is unlawful, defamatory, misleading, abusive, discriminatory or infringes the rights of another person.
● Third-Party Services & Links
Our website may contain links to or integrations with third-party websites and services. These third parties operate independently and may have their own terms and privacy policies.
● Website Availability
We aim to keep the Easy Hause website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted or completely free of errors.
We may temporarily suspend or modify parts of the website for maintenance, updates, security or other operational reasons.
● Limitation of Liability
To the extent permitted by law, Easy Hause will not be responsible for losses caused by circumstances beyond our reasonable control, including third-party service failures, courier delays, network interruptions or other external events.
Nothing in these Terms is intended to exclude or limit liability or consumer rights that cannot lawfully be excluded or limited under applicable South African law.
● Changes to These Terms
Easy Hause may update these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable law.
● Governing Law
These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory rights or protections provided to consumers under applicable law.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited.
Last updated: 20 August 2026